Effective May 1, 2025, the maintenance and repair services policy has been updated. For items requiring servicing after the complimentary service period, a charge will apply, which includes:

Charge Breakdown:

• Repair at Cost
• Administrative Fee: HK$200
• Shipping & Insurance Fee (if needed)

Dawn Membership Benefits:
Dawn members are entitled to Dawn Care within three years of collection, which includes a 50% discount on the administrative fee, reducing it from HK$200 to HK$100.

Shipping Options:
For items requiring shipping, two options are available:

1. Immediate Shipping: Items will be sent once confirmation is received.
2. Group Shipping: Items will be included in shipments sent out twice a year on June 1 and December 1.

Please see the pricing information below.

Shipping & Insurance Fees for Immediate Shipping:

• AbHeri: HK$1,400
• August Gerstner: HK$1,400
• Jaume Labro: HK$1,400
• Niessing: HK$2,000
• Shinkai: HK$1,400
• T&C: HK$500

Shipping & Insurance Fees for Group Shipping:

• Japan / Taiwan: HK$300
• Europe: HK$400

If you have any questions, please feel free to contact us at info@dawnaa.com.